Our Return/Exchange Policy
-At this time, we are only able to offer returns in the form of exchanges. Exchanges can be made for any other Pamut garment, plus or minus cost difference.
-Orders are not eligible for exchange if they are marked “Final Sale”, have been washed or worn, are covered in pet hair, sustained water damage during return shipping due to improper packaging, or if the garment was a custom color request (garments customized with waistband, inseam, length, etc ARE available for exchange).
-To request an exchange, please e-mail firstname.lastname@example.org within 4 days of your item’s delivery. Exchanges must arrive to our workshop within 15 days of customer receipt to be eligible. Customer is responsible for paying return shipping. We will cover shipping of your replacement garment!
*All items ordered before May 4th, 2021 are returnable with a 15% restocking fee.